Frequently Asked Questions

WHO DO I CONTACT?

Q: I'd like to make a REQUEST on the radio. What number do I call?
A: You need to call the studio request line at 613.727.8850

Q: I'd like to PARTICIPATE in an on-air CONTEST. What number do I call?
A: You need to call the studio request line at 613.727.8850
 
Q: I need to pick up a prize I won. Where do I go?
A: 6 Antares Drive Phase I, Unit 100, Ottawa

Q: I'd like to inquire about PURCHASING advertising on your station, who do I contact?
A: Send your inquiry to Mark Russett, General Sales Manager HERE and he’ll respond to your inquiry as soon as he can. 

Q: I'd like to send in my press release... where do I send it?
A: You can fax in your press release to 613.723.7016 (ATTN: News Director) or email it to The Morning Start Up's Amal Wahab HERE.
*Please take note: Due to the volume of press releases we receive on a daily basis, we will contact only those that we are able to mention*

Q: I'd like to send in a PSA for my event/cause. Where do I send that?
A: You can fax your PSA request to 613.723.7016 or email it to our Promotions Coordinator, Eric Stacey HERE.
*Please take note: Due to the volume of requests we receive on a daily basis, we will contact only those that we are able to put to air*

Q: Who do I contact to complain about content in a song or about a topic that was discussed on the air by one of your DJs?
A: We take all concerns seriously. Please contact LiVE 88.5 Program Director, Dan Youngs HERE.

Q: I'm an ARTIST and would like to submit my DEMO to LiVE 88.5 FM. Who should I address the package to?
A: Please send your package to the following address:

LiVE 88.5 FM
ATTN: Noah Sabourin - Music Director
6 Antares Drive 
Phase 1, Unit 100
Ottawa, Ontario 
K2E 8A9

Q: I heard a commercial on your station recently, but I didn't get all the details. Can you tell me more about it?
A: Please call us at 613.688.8888 and we'd be happy to direct your call to someone who can answer you.

Q: Can you donate prizing for my community/charity event?
A: All prizing requests are reviewed on a case-by-case basis. Feel free to e-mail us a formal prizing request to our Promotions Director, Maggie McAdam HERE. Be sure to include the specific event info and charity cause. You can also fax your requests to 613.723.7016 (Attn: Promotions Department).
*Please take note: We try our absolute best to get back to every request, however due to the volume, sometimes we are unable to*

Q: How can I get the LiVE 88.5 Ground Crew to appear at my event?
A: Please email your request to our Promotions Coordinator, Eric Stacey HERE.
*Please take note: We try our absolute best to get back to every request, however due to the volume, sometimes we are unable to and only those events we can make it to we will contact*

Q: How do I get into the radio industry?
A: There are a lot of ways! We suggest schooling. Algonquin College has a great radio program. Check them out at www.algonquincollege.com

Q: Who owns LiVE 88.5 FM?
A: We are owned and operated by NewCap Broadcasting. Check out their site at www.ncc.ca for more information.

INTERNET QUESTIONS

Q: Can you display the names of the songs you play on your website?
A: Yes! Take a look at the RIGHT side of our website. A list of songs previously played is right there!

Q: Can I get a website link for my charity/community event on your site?
A: Each community listing request is evaluated on a case-by-case basis. Email your formal request to the Promotions Coordinator, Eric Stacey HERE.
*Please take note: We try our absolute best to get back to every request, however due to the volume, sometimes we are unable to and only those events we post we will contacted*

LOOKING FOR A JOB? 
Q: How can I apply for a JOB at LiVE 88.5 FM?
A: The best thing is to send your audition package to the station directly if applying for an on-air position. For all other job opportunities (including applying for the LiVE 88.5 Ground Crew), please CLICK HERE. Be sure to indicate the position you are applying for. Or you can come see us to fill out an application / drop off your resume. 

Q: But do you have any job openings?
A: If we aren't currently hiring within the area you are looking for, please feel free to still submit your application/resume. We keep all applicants on file for when we do have an opening! We're always looking for great potential.

LiVE 88.5 FM SWAG & PRIZING

Q: I like your LiVE 88.5 FM clothing! Where can I buy some?
A: Unfortunately we don't sell our gear, but we do give some awesome items away! Visit us at one of our events for your chance to win some LiVE swag!

Q: I won a prize several months ago... is it still there for me to pick up?
A: Prizing is available for pick-up 30 days from the date you won (unless otherwise indicated). Prizing is not guaranteed after 30 days. Avoid losing out by picking up your prize right away!
*Please note: Some prizing expires before 30 days due to the fact that it is time-sensitive (ie. movie premiere passes, concert tickets, festival passes, etc). You will be informed upon winning the date, and it is up to you to pick the prize up before it is void.*
 
Q: When can I pick up my prize and where?
A: After you have been declared a winner, you can pick-up your prize anytime Monday - Friday between 8:30am - 5:00pm. We are not open on weeknights or weekends, nor on hoildays. We encourage calling ahead if you are unsure if we are open - we may have special holiday hours we can share. We are located at: 6 Antares Drive, Phase 1, Unit 100, Ottawa, Ontario, K2E 8A9. Our receptionist will be happy to help you and get you your prize! Note: Don't forget to bring valid photo identification to claim your prize.

ADDITIONAL QUESTIONS

If you have any other additional questions or concerns not addressed in the above FAQ’s, please CLICK HERE to view our official Contact page. Simply call or email the appropriate department, and someone will be happy to get back to you.

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Request Line
613-727-8850